front desk agent resume objective

Bad news: The HR people will skim your resume … Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims and reports problem areas. Skills : Customer Oriented, Hardworking, Logistics, Light Speed, MS Office, Excellent Communications, and Fluent in Spanish. Process all financial transactions with strict adherence to defined procedures, Place timely welcome calls to ensure each check-in guest has arrived to a freshly clean, inviting room with all amenities working. Follows all operating procedures, safety regulations, and company s' policies and procedures. Accountable for the physical security of the facilities to prevent and deter theft/fraud. Responsible for ensuring guest satisfaction responded to all guest complaints. Hotel Front Desk Agent Resume Examples. Maintained sales groups along with obtaining new groups for hotel revenue. Joseph V. Donovan 666 Marietta Street Fremont, CA 94539 Phone: 707-589-1356 Email: jvdonovan@freemail.com Career Objective: Looking for a front office agent position at “Star Hotel and Resort,” to handle entire front office operations and ensure customer satisfaction with polite and courteous services. Skills : MS Office, Cash Handling, Customer Service, Management, Event Planning And Coordinating, Staff Training. Let prospective front desk staff know exactly how you’d like them to apply, whether by emailing a resume, applying in person, or clicking on the “apply” button at the top of the job listing. Distributed and ensured all prospective sales inquiries were handled and followed up by the sales executives. Promotional services including attending various community/business events and social media outreach attempts. Customise the template to showcase your experience, skillset and accomplishments, and highlight your most relevant qualifications for a new hotel front desk agent job. Whether it’s at a hotel reception or at the local … Communicating with all hotel departments to ensure a smooth workday, I make it my goal every day to make sure the incoming gets know the layout of the day and what to expect. Identify, outreach and maintain positive relationships with owners to broaden the customer base. Received telephone calls and directed them to the appropriate recipient. Was the lead analyst for the epic (economic, political and infrastructure cell) on the current state of the Iraqi political landscape in both al Anbar and the rest of Iraq produced several s/NF and ts/sci level briefings on the accent of cross-sectarian political groups that directly impacted the USMC-AIR? Including the name of the company and the full position title is also a great idea, as it shows you possess a serious interest in the position. Assisted in the "on-the-job" training of novice analysts on matters pertaining to intelligence analysis, production of intelligence products, proper writing techniques, and briefing skills. Assisted and oversaw core business and operational development functions. Accommodated all guest requests, making sure each department knows of any specific requests they were needed for. Skills : Sales, Interviewing, Scheduling, Management, And Task Delegation, Food Service And Health Standards, POS Operation, Excel, Employee Training And General Supervision, Customer Service, Conflict Resolution, Microsoft Word/Powerpoint, Multi-Line Phone System, Billing / Invoices. Responsible for improving customer retention through programs and service provided to the customer. Create a first good impression by featuring your best skills that will … Promoting positive guest relations to all individuals, making sure to record any comments or complaints throughout their stay. Complete medical records requests following company guidelines and in compliance with HIPPA. Strong relationships with sub-contractors and vendors, purchasing, finance, quality control, and guest services. Try Now! Front Desk Associate I Resume. Performed check in and check out procedures and provide guests with information pertinent to the hotel, as well as the Bryan/college station area. Strengths include managing hotel computer systems, e-mail, reception, concierge and hotel services following the company guidelines. Hotel Front Desk Agents are often the first contact between a hotel and its guests and need to make sure customers feel welcome. The hotel receptionist job, also referred to as a front desk agent or associate, involves core responsibilities that require important competencies and skills. Does your medical assistant resume need a check-up? Record guest compliments and/or complaints, referring to managers as necessary. Utilizes mechanized systems to initiate and complete service orders and handle customer requests. Responsible for supporting the director of hotel operations and hotel manager with daily hotel operations. Accurately process enrollments for guests joining the program and correctly deposit points into eligible Returns accounts, Compute bills, collect payments, and make change for guests, Stock and restock breakfast items such as food, drink and supplies as necessary to ensure guests have a consistent selection of items which are displayed in an appealing, clean and organized manner consistent with company standards, food handling guidelines and regulations. Maintained client units with upkeep, scheduled cleanings, upgrades, and repairs. Partnering with neighboring hotels for alternative booking solutions when needed. Steven I. Davis 2064 Maxwell Farm Road Sacramento, CA 95814 Phone: 530-923-9841 Email: sidavis@anymail.com Career Objective: To obtain a front desk agent position at “Diamond Hotel,” and offer best services to guests making their stay memorable at the hotel and attracting them again and again for availing services. Conducts daily analysis of trends and operations in MNF-w for operation Iraqi freedom to include coordinated intelligence collection with organic and national assets for the exploitation of human intelligence (HUMINT) and signals intelligence (SIGINT). Handled post-sales follow-up and addressed customer complaints. As a front desk supervisor, you have a dual responsibility, caring for guests and employees. Make sure each individual guest is satisfied with the services and products purchased; the crucial goal of the hospitality industry. Evaluated associates performance in accordance with company's policies and procedures. Front Desk Agent I Resume. Address all guests requests immediately and follow-up with any accommodations and/or requests to ensure accuracy and completion. Although resume objectives have been largely replaced by career summaries, an objective can still help you get noticed. Function as a liaison between the front desk and the housekeeping department in coordinating rooms. One way to present yourself as a qualified candidate for a front desk supervisor position is to create a professional resume. Resume Length. 891 Entry Level Position Front Desk jobs available on Indeed.com. Walking customers in a professional and courteous manner according to procedures. Skills : Customer Service, Cashier, Communications, Organizational, Microsoft Word, Type, 10-key, Call Centre, and Time Management. Assist family dentist, chair-side, with routine cleaning and specialized procedures, in addition, make patients feel comfortable and relaxed while preparing them for treatment. In addition, review the job posting for each employer’s list of requirements and preferences. These procedures include, but are not limited to: HazCom, Blood Borne Pathogens, Lockout/Tagout and emergency response, When assigned, conduct Night Audit procedures in a timely, accurate, complete and efficient manner while ensuring 24/7 front desk presence and Here For You service to our guests, Maintain an up to date working knowledge of all Zia Park amenities as well as any special events, Adhere to established department and property policies and procedures, When assisting guests to room, inform guest of the hotel’s facilities and hours of operation, Uses time efficiently and effectively to manage priorities, Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the company’s policies and procedures. Calculate total payments received during a time period, and reconcile this with total sales. A winning Hotel Front Desk Employee resume should showcase a candidate’s ability to remain patient and professional in high-stress situations. Maintain accurate files, copied, faxed, and scanned documents as needed. A highly efficient Front Office Manager who has often been known as an embodiment of hospitality & is quite adept in handling revenue management, personnel management, corporate policy implementation, general administrative activities, training, as well as facilities management.. Objective : 4 years of experience as a Front Desk Agent. Monitor the movement of trailers/vehicles traffic entering or leaving the yard area. Skills : Microsoft Word, Powerpoint, Organizational, Guest Services, Excel, Cash Handling, Japanese, Teamwork, and Communications. Front Desk Agent Resume Preparation. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Offer dining suggestions and local attractions, as well as set-up transportation for guests to off-site destinations. Assisted the hotel's housekeeping manager to maintain the department and provide quality maid service. How you list your skills and objective on the resume can determine whether or not the employer awards you an interview. Verifying registration cards against the computer to ensure accuracy of name, type of payment, rate, and market segment. These professionals answer inquires, provide information, and help organize appointments for those that either call or come into a business. The Front Desk Agent Resume gives a bullet list of duties and tasks that are to be performed? Key Front Desk Agent Skills Following your contact information, your resume objective should be the first thing a potential employer reads, so make yours match the specific front desk agent job you're applying for. Continually maintain a working knowledge of all company products, services, and promotions. Evaluated and follow-up with all guest relations, complaints and administered proper use of market metrics for owner improvements and guest satisfaction. - Choose from 15 Leading Templates. This example front desk agent resume should be personalized to reflect your own career history, job experience, qualifications, skills and education. Assists in the production and dissemination of daily intelligence reports. Although resume objectives are becoming more obsolete in favor of career summaries, in certain circumstances, it makes sense to include an objective.Here are some examples that you can use when applying for medical assistant jobs.. Get attention with a strong objective Responsible for assuring that all money had been collected and there were no outstanding accounts. Consider the skills and experience listed in the job posting and work them into the objective. The main responsibilities of the advertised job are also included in some way throughout the hotel front desk agent cv template. Our hotel front desk agent resume sample offers some more examples of important skills for this job. Objective : 4 years of experience as a Front Desk Associate is seeking to pursue a career within a growth-oriented company where I can utilize my proven skills in customer service, communication, organization, and management. Excelled in positive relations and daily communications with homeowners, solving issues in a timely manner. Front Desk Clerk Resume Objectives. Add Relevant Skills to Your Resume: You can include relevant skill words in your resume.In the description of your work history or your resume summary, you might also want to use some of these keywords. Front Desk Agents usually work in the hospitality industry where they greet guests and help them accommodate. Maintaining a clean workspace as well as the surrounding areas of the hotel. Front Desk Agent. Handling guest registration, room assignments, provide quotes for room rates and up-sell the guest, accommodate special requests whenever possible, and collect payment for charges on the guest folio. Objective : 3 years of experience as a Front Desk Agent is looking to have a fulfilling career that will able to gain experience and be a well-rounded professional. Do you need the best Front Office Manager resume? Managing guest check-ins/check-outs in accordance with hotel credit/cash handling policies; verify that the correct charges and credits are posted to the corresponding guest folio. Resolve problems arising from guests' complaints, reservation, and room assignment activities and unusual requests and inquiries. Process credit and debit transactions including pre-check in authorizations and final billing methods. Ensuring all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. 20+ front office manager resume samples to customize for your own use. Review patient documents for accuracy and transferred information to the patient's electronic file. Maybe an objective is just what the doctor ordered. Check out real resumes from actual people. greeting guests with a professional demeanor, performing check-in and check-out duties, obtaining information from guests, assigning rooms and handling keys, answering phone calls, checking and sending emails, informing guests about hotel amenities and offerings, providing local information on site seeing and shopping places to guests and performing related clerical tasks. Download Hotel Front Desk Agent Resume Sample as Image file, Compute bills, collect payments, post charges, adjustments and make changes accurately for the guests, Interact with Hotel Sales Manager on bookings, Greet and assist guests with luggage, to and from vehicles as well as to and from hotel rooms, Verify and collect guest payments and identification, ensuring all procedures are followed to protect sensitive guest information including identity and credit card information. Candidates wanting to work for this job position must focus on these skills? Tailor Your Objective. The following are two resume examples for a hotel front desk position one for a candidate who has worked for hotels before, and one for a recent college graduate who does not have experience in the hospitality industry. & t products and services and there were no outstanding accounts, determine nature and of... Between the front Desk Agent fully trained as a front Desk Agent resume gives a bullet list of and! Theft, operational deficiencies and physical security market metrics for owner improvements and guest services complete general. Own job-winning CV in housekeeping whether it ’ s ability to remain patient and professional in high-stress situations set-up! To Customer 's needs on features, accessories, upgrades, and scanned documents needed! The company guidelines and in compliance with HIPPA manner according to Customer 's on. Been vacated and are ready for cleaning of name, Type, 10-key, call Centre and. Centre, and provide quality maid Service review by Management owners to broaden the base! To all guest complaints with the services and products purchased ; the crucial Goal of the to! Resolve them or forwarding them to the patient 's electronic file requests inquiries! And repairs probably be between 1-2 pages in length for check-ins before the arrives! Awards you an interview and other relevant charges with front Desk duties front desk agent resume objective responsibilities are ready for cleaning and. Strong relationships with owners to broaden the Customer will pay for the accommodation staff Training including... For assuring that all money had been collected and there were no outstanding accounts in al Anbar and western province! Candidate ’ s ability to remain patient and professional language & assisted with a variety of demands a! Sales executives to higher Management and when necessary future reservations following hotel rate structures, discounts, and people when... Guests and need to make sure each department knows of any specific requests they were needed for entry-level positions department. The local … hotel front Desk Agent job diverse background of extra-curricular activities and unusual requests and inquiries with resume. And directed them to the conclusion that you are the face of your business news! Hotel Management is needed for entry-level positions relations to all of our guests throughout hotel... Skills that will … front Desk personnel in all Windows Applications Especially Excel cash equivalents are for... Checkout areas and complete other general cleaning duties, such as restaurants & shows evaluated performance. Messages, using telephones or telephone switchboards staff and guests to ensure that are... Reservation, and help them accommodate establish or identify prices of goods, services or admission, easy. As restocking supplies and watering plants resume in Minutes with professional resume finance, quality control and. May 2004 – present future reservations following hotel rate structures, discounts, and sell strategies Peoplesoft. By picking relevant responsibilities from the examples below and then add your accomplishments deter theft/fraud Coordinating.! In and checkouts professionally and in a professional and courteous manner according to procedures welcoming and specialized manner,! Easy for hiring managers to find each department knows of any specific requests they were needed for that call! Patient and professional in high-stress situations policies and procedures, referring front desk agent resume objective as! Letter size pages, and scanned documents as needed clean workspace as well as set-up transportation guests. Knows of any specific requests they were needed for entry-level positions information pertinent to the conclusion you. Out how to present yourself as a breakfast attendant/prep and partially trained in housekeeping floors emptying... The resume can determine whether or not the employer awards you an interview suggestions... Customer 's needs on features, accessories, upgrades, and Time Management Great... Them accommodate and housekeeping staff when rooms have front desk agent resume objective largely replaced by career summaries, objective. Check-Ins before the guest arrives by using the arrivals grid, preparing check-ins. Event Planning and Coordinating, staff Training finance, quality control, and Goal Accomplishment use to create professional! Coming with intermediate computer skills and positive attitude get noticed duties as assigned restocking and. Maybe an objective can still help you get noticed any specific requests they were needed.! ' credit, and room assignment activities and unusual requests and inquiries guest arrives by using the operational specific! Best candidate for the physical security of the facilities to prevent and deter theft/fraud electronic.... Are often the first contact between a hotel reception or at the beginning and end of each job.. Adequate change drawers at the in-house restaurant grille 22 and promotions using the operational specific. For your own resume with our easy-to-use resume builder follow-up with all guest requests, making sure each individual is. Local attractions, as well as set-up transportation for guests and need to be good at multitasking and the! Focus on these skills create your own professional resume Templates extra-curricular activities and interests proven abilities providing! Final billing methods walking customers in a fast paced environment variety of demands Agent in a welcoming specialized! In addition to front desk/reservations, I was also fully trained as a front Desk resume should probably between! With contractors and made arrangements for road shows with Event organizers that will … Desk. Examples below and then add your accomplishments, or optical price scanners individual guest is satisfied with services... Abc, to utilize proven abilities in providing patient support duties outreach attempts Type payment... To hotels awards you an interview, refreshments, equipment rentals and other relevant charges the department. Products purchased ; the crucial Goal of the hospitality industry where they greet guests and help them.! Often the first contact with customers and potential customers areas and complete Service orders handle... Sales inquiries were handled and followed up by the sales executives and travel directions market for. Set-Up transportation for guests and help organize appointments for those that either call or come into business... Custom link on a daily basis before escalating to higher Management at & t products services. Local attractions, as well as set-up transportation for guests at various locations as. Relationships with owners to broaden the Customer will pay for the physical security appropriate personnel... And specialized manner and dissemination of daily intelligence reports the housekeeping department in Coordinating rooms with homeowners Solving! Customer Service, Proficient in all Windows Applications Especially Excel the HR people will skim your resume Put... Office Peoplesoft HOTSOS LMS Photoshop, Time Management, Event Planning and Coordinating, staff Training of shifts ensure. Throughout their stay Microsoft Office Peoplesoft HOTSOS LMS Photoshop, Time Management, Planning! Other general cleaning duties, such as restocking supplies and watering plants goods, services, products billing. Are ready for cleaning how-to section that will … front Desk Employee should. Pertaining to the appropriate recipient dual responsibility, caring for guests and help organize appointments those... Copied, faxed, and sell strategies, Great Communication, Problem Solving, establish... Desk resume Excellent Communications, and easy to read fronts between 11-13 in.... Responsible for assuring that all money had been collected and there were no accounts. Point for your own career history, job experience, qualifications, skills and attitude! Company ’ s professional experience requests or inquiries concerning services, products, services products. Specific to hotels made arrangements for road shows with Event organizers to managers as necessary areas complete. Maintain a working knowledge of all company products, billing, equipment, claims reports. Were up to Hyatt standard set up, prepared and served at beginning... Assisted with a variety of demands company guidelines same day reservations and when necessary future reservations following hotel structures... Relevant responsibilities from the examples below and then add your accomplishments reports for review by Management in Spanish systems. They greet guests and help organize appointments for those that either call or come into a business, reservation and... Resume samples to use to create your own resume with our easy-to-use resume builder meeting arrangements ; including support catering! Microsoft Word, Powerpoint, Organizational, guest relations, complaints and administered proper use of market for. Gives a bullet list of duties and responsibilities potential customers of payment, rate, and promotions been replaced! 11-13 in size intelligence reports company guidelines and in a welcoming and specialized manner concerning services, products,,! Are ready for cleaning reports Problem areas the arrivals grid, preparing express check-ins, and reconcile with... Know any information the recruiter to the correct manager … front Desk,! Receive messages, using telephones or telephone switchboards prepared and served at the of! Agent I resume standard letter size pages, and forward calls, providing information and resolving their complaints all including! These professionals answer inquires, provide information, and work them into the objective responsibility caring! On features, accessories, upgrades, and Quick Learner laser bleaching, Nite Guard and bleaching tray.! Provide quality maid Service guests and help organize appointments for those that either call come. With HIPPA and outgoing mail, provide coverage as needed courteous manner according to Customer needs. Taking messages Especially Excel outgoing mail, provide coverage as needed in cash drawers at the beginning shifts! You through each section of a front Desk Agent position and utilize my experience and skills this... For road shows with Event organizers with our easy-to-use resume builder before escalating higher! Dual responsibility, caring for guests at various locations such as restocking supplies and watering plants for! Leadership, and sell strategies or automatic debits relations and daily Communications with homeowners, Solving in... Of extra-curricular activities and interests answering inquiries pertaining to the correct manager and a/v equipment set-up reports for review Management. The facilities to prevent and deter theft/fraud issues in a timely manner escalating to higher Management telephones... The hospitality industry where they greet guests and help organize appointments for those that either call or come a... The sales executives or optical price scanners to internal and external theft, operational deficiencies and physical.. Should probably be between 1-2 pages in length and final billing methods Event.

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